WhatsApp is giving business accounts verified green
badges if their contact information checks out. So far, business
verification is limited to the small number of businesses that are
participating in the pilot program. If the phone number of a contact
belongs to a business account, it earns a green check.
WhatsApp is also going to let you know if you’re talking
to a business by showing a yellow text bubble in the chat. These texts
can’t be deleted, according to WhatsApp. In general, users are able to delete messages and chats from a regular conversation, but WhatsApp seems to be forcing users to keep records of chats with a verified business.
The green badges are an effort to make businesses appear
more trustworthy on the messaging app, and could encourage more
businesses to get on the platform. It’s also another feature that
WhatsApp’s parent company, Facebook, already incorporates on its own
platform — Facebook has a gray badge for verified business pages.
The two platforms continue to grow closer in features. Last week, WhatsApp got colorful status updates that first rolled out on Facebook.

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