WhatsApp verified profiles for businesses were reportedly being
tested on the Windows Phone beta app, and now the company has come
forward and announced how the feature will work on the Android beta
version. With this announcement, WhatsApp has added another feature to
its growing list of features introduced in 2017; another major feature
coming to the app will be UPI integration for convenient money
transfers. With this move, WhatsApp joins the ranks of Facebook,
Instagram, and Twitter in having verified profiles, and taken a step
towards increasing the convenience with which users can communicate with
businesses on the platform.
In an FAQ post regarding the new update, the Facebook-owned
social media app said that some business accounts have already been
verified by WhatsApp and that if you see a green badge with white tick
mark next to a contact's name, you can be assured that it has been
verified by the company as a business profile.
How WhatsApp verified profiles work
"WhatsApp
will also let you know when you start talking to a business via yellow
messages inside a chat. There is no way to delete these messages from
the chat. If you already have a business's phone number saved in your
address book, the name you will see is the name you have saved in your
address book," the company said in its post.
In
case you don't have a business' phone number stored in your address
book, you will see the name that the business has chosen for its own
self inside the app. Also, in case you don't want any business to bother
you on WhatsApp, you will always have the option to block them, just
like any other contact.
The
company has clarified that WhatsApp business verification is currently
limited to a small number of businesses participating in a pilot
program.
WABetaInfo, which first spotted the feature, has pointed out
that with the release of 2.17.285 version of the Android beta app, the
way in which users can view a business account and the information that
is available, has been revealed. As per the report, WhatsApp has updated
its servers to improve the synchronisation of your contact numbers. In
case there is a business contact in your address book, it reportedly
will not download that contact again.
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